None of them understand testing as a "tester". The perceptions are usually from "fake testers" approach.
Jist of RFP- (Most of time)
- Prime requirement - metrics.
- Usability of metrics - not defined, not known.
- Skills seeked - certified.
- Experience - not asked / not required.
- Expectations - not so clear.
- Requirements - I wish I knew.
- Technical Expertise - I wish I had.
- My system complexity - I have way too many but its simple, thats why I want you on board.
Jist of response to RFP- (Many a time)
- What you need - We'll give
- Proposal / Project - pls give us
- How - has whole company story running in pages
- Case studies - who understands
- Customer will understand - not required
- Work allocation - build good customer - vendor relationship
Jist of project execution - (Many a time)
- Staffing - get people.
- Skills - will build on job, get a few skilled ones if available.
- Risks - will handle later. First project needs to start.
- Change in request - do it, we'll raise a CR.
- Customer angry - immediately talk, need a good CSAT.
- Milestones - Meet them.
- People Issues - Forget them.
- Deliverable - On time.
- Quality - Certify through a "metric"