Wednesday, May 16, 2007

Business Proposals -------- The chaos thereafter !!

Involved in lot of business proposal off n on, seen the anarchy of dis-organization ....... the expectations are hilarious .........from client side as well as from onsite folks ......

None of them understand testing as a "tester". The perceptions are usually from "fake testers" approach.
Jist of RFP- (Most of time)
  • Prime requirement - metrics.
  • Usability of metrics - not defined, not known.
  • Skills seeked - certified.
  • Experience - not asked / not required.
  • Expectations - not so clear.
  • Requirements - I wish I knew.
  • Technical Expertise - I wish I had.
  • My system complexity - I have way too many but its simple, thats why I want you on board.

Jist of response to RFP- (Many a time)

  • What you need - We'll give
  • Proposal / Project - pls give us
  • How - has whole company story running in pages
  • Case studies - who understands
  • Customer will understand - not required
  • Work allocation - build good customer - vendor relationship

Jist of project execution - (Many a time)

  • Staffing - get people.
  • Skills - will build on job, get a few skilled ones if available.
  • Risks - will handle later. First project needs to start.
  • Change in request - do it, we'll raise a CR.
  • Customer angry - immediately talk, need a good CSAT.
  • Milestones - Meet them.
  • People Issues - Forget them.
  • Deliverable - On time.
  • Quality - Certify through a "metric"

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